Privacy Policy

Effective Date: 13/07/2026

At AC Groundworks and Property Maintenance, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you contact us or use our services.

Who we are

AC Groundworks and Property Maintenance provides professional groundwork, driveway, fencing, patio, landscaping, and related outdoor construction services in the North Wales and Cheshire areas.

What information we collect

We may collect the following personal information:

Your name
Address
Telephone number
Email address
Details of your enquiry or project
Property information relevant to the work requested
Payment and invoicing information
Communications between you and our business

We may also collect technical information when you visit our website, such as your IP address, browser type, and cookies (if applicable).

How we use your information

We use your personal information to:

Respond to enquiries
Provide quotations
Carry out groundwork, driveway, fencing, patio, and landscaping services
Arrange appointments
Process payments and issue invoices
Contact you regarding your project
Comply with legal and tax obligations
Improve our services

We will only use your information where we have a lawful basis to do so.

We process your personal data because:

It is necessary to perform a contract with you.
You have provided consent (where required).
We have legitimate business interests.
We are required to comply with legal obligations.

Your information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Suppliers delivering materials
Subcontractors assisting with your project
Accountants and professional advisers
Payment providers
Government authorities where required by law

All third parties are expected to protect your personal information.

How we store your information

We take reasonable security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

Your information is stored securely in electronic and/or paper records.

We only keep your personal information for as long as necessary to:

Complete the services requested
Meet legal, accounting, and tax requirements
Resolve disputes or enforce agreements

After this period, your information will be securely deleted or destroyed.

Your rights

Under UK data protection law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Restrict or object to certain processing
Request transfer of your information where appropriate
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

If our website uses cookies, they may be used to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the information on our home page.

Complaints

If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113